This website will endeavor to provide the most up-to-date product information and prices, and reserves the right to change product prices without prior notice. If any product cannot be supplied to a customer due to stockout, this website has the right to refuse to accept the order, or to offer a substitute product of the same type and price. If we are unable to provide any product or service on your order, we will notify you by phone or email.

All goods are priced in Hong Kong Dollars, and the prices are as shown at the time of order. Once a customer successfully places an order, payment must be made at the time of ordering using bank transfer, VISA card, Mastercard, or other payment methods accepted by the company. This website shall not be liable for any failure in the credit card transaction channel used by banks or third-party traders. This website will provide services based on the information provided by the customer. This website shall not be responsible for any order affected by incorrect information provided by the customer or by any factor beyond the control of this website. This website reserves ownership of the goods until they are delivered to the customer, but the company shall not be responsible for any losses incurred due to additional requests made by the customer. Customers will receive a shipping receipt upon collection of the goods for their records.
Please note that all postal risks (including delays, damage, loss, or accidental theft of goods due to postage) must be borne by the buyer, and we will not be responsible. If proof of shipment is required, we can provide postal proof.

Product photos are taken with different photographic equipment or in different environments, and the product in the photos may show different colors and tones from the actual item. Browsing photos on different electronic devices may also show discrepancies in color and tone compared to the original image/actual item. We will do our best to present the true color of the actual item. However, color difference is an unavoidable issue during shooting, due to individual perception, or during the rendering process. Please note that our company will not accept returns or exchanges for reasons of color difference.

This website shall not be liable to users or any third party for any failure to accurately provide the services you require due to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes, or any other circumstances beyond the control of this website.

Information on this website may be protected by intellectual property laws and rights (including but not limited to copyright laws). The trademarks, designs, materials, text, graphics, images, audio, video, and other intellectual property on this website are the property of our company, or have been duly authorized by the copyright owner. All rights reserved; unauthorized use will be prosecuted. If users upload, download, copy, transmit, print, post, store, or otherwise publicly present, perform, send, or use for any other public commercial purpose without the consent of this website, the user may be infringing upon the aforementioned laws or rights.

This website reserves the right to amend these terms and conditions.
In case of any dispute, this website reserves the right of final decision.

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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

Nullam sed neque luctus, maximus diam sed, facilisis orci. Nunc ultricies neque a aliquam sollicitudin. Vivamus sit amet finibus sapien. Diam eu facilisis tincidunt, ex nibh vulputate dolor, eu maximus massa libero vel eros. In vulputate metus lacus, eu vehicula dolor feugiat id. dignissim cursus.

We take the security of your personal information very seriously and take appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure.

You have the right to:

• Access, correct or delete your personal data
• Withdraw your consent to our processing of your data
• Opt out of marketing communications

This website respects and is committed to protecting customer privacy under Hong Kong law, with access restricted to authorized personnel only. The information collected by this website will be retained for a reasonable period and used for market research to offer more products and services. Customer personal data may be used by the company for promotional, marketing purposes, or for building good customer relationships. If you do not wish to receive such information, please contact this website first.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

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For returns due to any other reason, the customer is responsible for the return shipping costs. The customer must bear the costs of returning the product to us, including shipping fees, customs duties, and taxes. Please retain the shipping receipt when returning the item; if it is lost, we may request this proof of shipment. If the customer arranges for freight collect, we will not accept the delivery and will request the courier company to contact and return it to the customer.

Orders are generally shipped within 1-2 business days after completion.

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1️⃣Store-to-store or smart locker: +$10
2️⃣Delivery to residential or commercial address: +$15
🔹SF Express Outer Box: +$4 onwards (Please specify when placing your order)

Free SF Express Smart Locker or SF Store pickup for purchases over $400.
Free SF Express shipping to residential or commercial addresses for purchases over $800.

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

Email:cs@ihlovebeauty.com
Phone: (852) 9089 6980